Having a measurable impact. While quality serves as our foremost objective, performance thresholds act as the coordinates to that goal. We incorporate strict performance thresholds into every contract to provide optimum fleet services and performance throughout our partnership. To keep everyone informed, we track thresholds daily, weekly, monthly and annually, and provide 24/7 access to all reports and pertinent fleet data. This includes:
• Overall and specific fleet availability • Preventive Maintenance Inspection turnaround • Preventive Maintenance Inspection compliance • Technician productivity • Technician work efficiency • Percentage of repeat repairs
With the overall goal to reduce downtime and out-of-service vehicles, we combine expert service with fast turnaround so vehicles are readily accessible at all times. Our preventive maintenance program assures PMIs are performed within specific intervals to reduce repairs and breakdowns. Timely preventive maintenance inspections also encourage users to submit vehicles as needed to improve the ratio of scheduled to unscheduled repairs.